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Principal UX Researcher

Bright Horizons Family Solutions 🇺🇸 Newton, Massachusetts, United States

$145,000 - $154,000 Full-time Senior

The Principal UX Researcher will lead qualitative research initiatives, manage research repositories, and collaborate with product teams to inform design decisions. They are responsible for defining research roadmaps, facilitating user studies, and delivering evidence-based insights to leadership.

Responsibilities

  • The Principal UX Researcher will lead qualitative research initiatives, manage research repositories, and collaborate with product teams to inform design decisions. They are responsible for defining research roadmaps, facilitating user studies, and delivering evidence-based insights to leadership.

Requirements

  • Candidates must have a bachelor's degree in a relevant field or equivalent experience, along with 7 years of UX design experience. Additionally, 4-5 years of specific UX research experience including planning and facilitation is required.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Sick leave
  • Holiday leave
  • Parental bonding leave
  • 401(k) retirement plan
  • Long-term disability insurance
  • Short-term disability insurance
  • Life insurance
  • Tuition assistance
  • Education coaching
  • Caregiving support

Key Skills

Qualitative user research User interview facilitation Usability testing Research repository management Research roadmap definition Evidence‑based insight delivery UX research methods Survey design Ethnographic studies User journey mapping Data analysis Stakeholder communication Presentation skills Project leadership Mentorship Collaboration with product teams Accessibility awareness Mixed‑methods research Problem solving Critical thinking Documentation Research planning Recruitment of participants Reporting findings

About Bright Horizons Family Solutions

More than 1,000 top employers trust Bright HorizonsÂŽ (NYSE: BFAM) for proven solutions that support employees, advance careers, and maximize performance. From on-site child care that amplify your culture, back-up care to handle disruptions, and education programs that build critical skills, our services help you achieve more. Find more at brighthorizons.com/at-work.

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