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Principal UX Researcher

Bright Horizons 🇺🇸 Newton, Massachusetts, United States

Onsite $145,000 - $154,000 Full-time Principal

The Principal UX Researcher will lead qualitative research initiatives, manage research repositories, and collaborate with product teams to inform design decisions. This role involves defining research roadmaps, facilitating user studies, and translating insights into actionable product recommendations.

Responsibilities

  • The Principal UX Researcher will lead qualitative research initiatives, manage research repositories, and collaborate with product teams to inform design decisions. This role involves defining research roadmaps, facilitating user studies, and translating insights into actionable product recommendations.

Requirements

  • Candidates must have a bachelor's degree in a relevant field and at least 7 years of experience in UX design, with 4-5 years specifically in UX research. Strong proficiency in research methodologies, stakeholder management, and the ability to work onsite in Newton, MA, are required.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Sick leave
  • Holiday pay
  • Parental bonding leave
  • 401(k) retirement plan
  • Long-term disability insurance
  • Short-term disability insurance
  • Life insurance
  • Tuition assistance
  • Education coaching
  • Caregiving support

Key Skills

Qualitative research User interviews Usability testing Research repository management Research roadmap definition Stakeholder management Collaboration with product teams Insight synthesis Actionable recommendation creation Design thinking User‑centered design Data analysis Presentation skills Report writing Project planning Onsite work Leadership Mentoring Communication Critical thinking Problem solving Strategic thinking UX research methodologies Survey design Persona development

About Bright Horizons

More than 1,000 top employers trust Bright HorizonsÂŽ (NYSE: BFAM) for proven solutions that support employees, advance careers, and maximize performance. From on-site child care that amplify your culture, back-up care to handle disruptions, and education programs that build critical skills, our services help you achieve more. Find more at brighthorizons.com/at-work.

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