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Lead UX & Design Manager

Three Uk 🇬🇧 Newbury, England, United Kingdom

Full-time Lead

The Lead UX & Design Manager defines the design vision, strategy, and operating model for Business Digital while leading a multidisciplinary team of UX and UI specialists. They are responsible for driving design maturity, managing design systems, and ensuring all digital products deliver exceptional, user-centered customer experiences.

Responsibilities

  • The Lead UX & Design Manager defines the design vision, strategy, and operating model for Business Digital while leading a multidisciplinary team of UX and UI specialists. They are responsible for driving design maturity, managing design systems, and ensuring all digital products deliver exceptional, user-centered customer experiences.

Requirements

  • Candidates must have extensive experience leading UX or product design functions within complex organizations and a proven track record of building high-performing teams. Proficiency in design strategy, enterprise design tooling like Figma, and experience working in agile environments within regulated industries is required.

Benefits

  • Hybrid working
  • Flexible working hours

Key Skills

Design vision definition Design strategy development Operating model creation Design maturity leadership Design system management User‑centered experience delivery UX and UI team leadership Cross‑functional collaboration Enterprise design tooling (Figma) Agile methodology Regulated industry compliance Stakeholder communication Mentoring and coaching Design research oversight Prototyping and wireframing Design thinking User research facilitation Project governance Change management Performance metrics definition

About Three Uk

Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer. Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data traffic in the country (Enders Analysis). Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generation of mobile technology. Three UK is the official sponsor of Chelsea FC men’s and women’s teams as well as Channel 4’s Gogglebox. Three is also a proud partner of Samaritans, where we will use the strength of our network and technology to connect 1 million people to emotional support.

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