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Sr. Staff UX Researcher, AI Control Tower
Servicenow đşđ¸ Santa Clara, California, United States
Lead the design lifecycle from discovery to validation by identifying complex customer problems and applying appropriate research techniques. Partner with Product Managers and Designers to provide strategic recommendations and mentor other team members on the research discipline.
Responsibilities
- Lead the design lifecycle from discovery to validation by identifying complex customer problems and applying appropriate research techniques. Partner with Product Managers and Designers to provide strategic recommendations and mentor other team members on the research discipline.
Requirements
- Requires experience integrating AI into work processes and applying customer-centered research techniques to product definition. A portfolio demonstrating research that influenced insights and experience in planning and executing complex studies is essential.
Benefits
- Equity
- Variable/Incentive Compensation
- Health Plans
- Flexible Spending Accounts
- 401(k) Plan With Company Match
- ESPP
- Matching Donations
- Flexible Time Away Plan
- Family Leave Programs
Key Skills
About Servicenow
ServiceNow (NYSE: NOW) makes the world work better for everyone. OurâŻcloud-basedâŻplatform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
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