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Sr. Staff UX Researcher, AI Control Tower
Servicenow 🇺🇸 Santa Clara, California, United States
Lead the end-to-end research lifecycle for AI-driven products, from discovery to design validation and customer adoption. Partner with product managers and designers to provide strategic insights that influence product direction and feature development.
Responsibilities
- Lead the end-to-end research lifecycle for AI-driven products, from discovery to design validation and customer adoption. Partner with product managers and designers to provide strategic insights that influence product direction and feature development.
Requirements
- Requires extensive experience in customer-centered research and a strong understanding of integrating AI into workflows. Candidates should possess a portfolio demonstrating research impact and the ability to communicate complex technical findings to diverse stakeholders.
Benefits
- Health plans
- Flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
- Equity
Key Skills
About Servicenow
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
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