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UX Researcher, Quantitative

Gusto, Inc. 🇺🇸 San Francisco, California, United States

$172,000 - $253,000 Full-time Senior

Drive a quantitative research roadmap across R&D to inform product investments and reduce risk on high-stakes bets. Develop psychometric frameworks and scaled usability measurement strategies to evaluate AI features and customer experiences.

Responsibilities

  • Drive a quantitative research roadmap across R&D to inform product investments and reduce risk on high-stakes bets. Develop psychometric frameworks and scaled usability measurement strategies to evaluate AI features and customer experiences.

Requirements

  • Requires 8+ years of experience in quantitative UX research with a proven track record of influencing executive-level strategic decisions. Proficiency in SQL, Python, survey science, and statistical modeling is essential, along with experience in AI/LLM evaluation.

Benefits

  • Competitive base pay
  • Equity
  • RSUs
  • Health insurance
  • 401(k)s

Key Skills

Quantitative UX research Statistical modeling Survey science SQL Python Data analysis AI/LLM evaluation Experimental design Data visualization User research methodology Stakeholder communication Executive influence Cross‑functional collaboration Problem solving Critical thinking

About Gusto, Inc.

Gusto has been growing the small business economy with technology and heart for more than a decade. Launched in 2012 as ZenPayroll, today Gusto serves more than 500,000 businesses nationwide. Each year we process tens of billions of dollars of payroll and provide employee benefits—like health insurance and 401(k) accounts—while helping companies create incredible work places. Through one refreshingly easy, integrated platform, we automate and simplify your payroll, benefits, and HR, all while providing expert support. You and your employees will get the peace of mind you need to do your best work. We offer: ▪️ Automated Tax Filing ▪️ Comprehensive HR & Benefits ▪️ Contractor Support ▪️ Integrations & Employee Self-Service ▪️ And so much more We started Gusto with a simple belief: small businesses are the backbone of the American economy. And they deserve a partner that is committed to making their life better.

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