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Principal Product Designer - Future Customer Experience

Tesco Technology 🇬🇧 Welwyn Garden City, England, United Kingdom

Full-time Senior

Define a 2 to 5 year strategic vision for the future of digital shopping by identifying new customer propositions and services. Partner with cross-functional leaders in Product, Engineering, and AI to influence strategic roadmaps and investment decisions.

Responsibilities

  • Define a 2 to 5 year strategic vision for the future of digital shopping by identifying new customer propositions and services. Partner with cross-functional leaders in Product, Engineering, and AI to influence strategic roadmaps and investment decisions.

Requirements

  • Requires extensive experience leading strategic product and CX design initiatives with a proven track record of defining long-term visions. Candidates must possess strong systems thinking, stakeholder influencing skills, and curiosity regarding emerging technologies like AI.

Benefits

  • Annual bonus scheme of up to 45% of base salary
  • Car Cash Allowance
  • Holiday starting at 25 days plus a personal day
  • Private medical insurance
  • Retirement savings plan
  • 26 weeks maternity and adoption leave at full pay
  • 6 weeks fully paid paternity leave

Key Skills

Strategic Product Design Customer Experience (CX) Design Long‑term Visioning Systems Thinking Stakeholder Influence Cross‑functional Collaboration Product Roadmap Definition AI Knowledge Emerging Technology Research Design Leadership User Research Prototyping Design Systems Service Design Business Analysis Data‑Driven Decision Making Communication Skills Leadership Mentoring Agile Methodologies Problem Solving Innovation Management Strategic Planning Customer Journey Mapping UX Principles Collaboration with Engineering Product Management Partnership

About Tesco Technology

We are Tesco, and we’re always looking ahead. We use tech to make things a little better for everyone, every day. Forget off- the-shelf. We love coming up with our own ideas and building things ourselves. We empower our technologists to play a part in Tesco’s future. Solving crunchy tech problems, making customers’ lives a little easier, and making a difference to our communities and the planet. Our Technology team is made up of over 4,000 experts spread over 5 countries: UK, Poland, Hungary, Czech Republic and India. These teams all have one thing in common – helping solve problems at a global scale. Whether making products, software or systems, our teams each focus on a particular area, taking strategic ownership of the architecture, design, testing, deployment, infrastructure, operation and security of the systems in their domain, to ensure agile, smooth and safe operations, and maximum business impact. It doesn’t matter who you are, everyone has the opportunity to make th

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