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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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Gspann Technologies, Inc logo

Lead Usability Analyst (UX Researcher)

Gspann Technologies, Inc 🇺🇸 San Francisco, California, United States

Contract Lead

Lead end-to-end design research across web, mobile, and AI-enabled touchpoints to inform product strategy and improve client experiences. Utilize AI tools to accelerate research workflows and evaluate the usability and trust of AI-driven features.

Responsibilities

  • Lead end-to-end design research across web, mobile, and AI-enabled touchpoints to inform product strategy and improve client experiences. Utilize AI tools to accelerate research workflows and evaluate the usability and trust of AI-driven features.

Requirements

  • Requires 5-8+ years of experience in UX or product research with a portfolio demonstrating digital and omnichannel product work. Must have practical experience with AI-enabled research workflows and the ability to lead complex, cross-functional initiatives.

Benefits

  • Competitive Benefits
  • Educational Assistance
  • Career Growth Opportunities

Key Skills

Usability research UX research User interviews Surveys AI‑enabled research tools Omnichannel research (web, mobile, AI) Product strategy alignment Persona development Journey mapping Usability testing Trust evaluation of AI features Data analysis Cross‑functional leadership Project planning Stakeholder management Report writing Presentation skills Quantitative and qualitative methods Design thinking Agile collaboration Problem solving Communication

About Gspann Technologies, Inc

GSPANN is a US-based consulting services provider focused on implementations in Enterprise Content Management (ECM), Business Intelligence & Mobile Solutioning initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery, and support of solutions in the ECM, Enterprise and Marketing Analytics, Big Data, DevOps, and Mobility space. Since 2004, we have implemented solutions in ECM, Business Intelligence, Data Warehousing, Information Management, Big Data, Mobility, QA Automation, and Project Management. We have a good mix of subject-matter experts, project managers, senior and junior consultants. We have a successful & proven cost-effective onsite, offsite, and off-shore model. Our consultants can help you reach the full potential of your existing technology investment and help you achieve business objectives with Strategy Development, Architecture Buildouts, Delivery Services, and Post-Delivery Services (maintena

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