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The role involves owning UX research for the BI Platform and company website to improve user flows and conversion rates. Responsibilities include running NPS/CSAT programs, conducting usability testing with healthcare executives, and translating findings into Figma wireframes.
Responsibilities
- The role involves owning UX research for the BI Platform and company website to improve user flows and conversion rates. Responsibilities include running NPS/CSAT programs, conducting usability testing with healthcare executives, and translating findings into Figma wireframes.
Requirements
- Requires 5 to 10 years of UX research experience in B2B SaaS, specifically with analytics or dashboard-heavy platforms. Candidates must be proficient in behavioral analytics tools and capable of creating low-to-mid fidelity wireframes in Figma.
Key Skills
About Xpertdox
XpertDox is a software company based in Scottsdale, AZ. It specializes in using advanced data analytics to improve clinical care and healthcare efficiency. XpertCoding, its flagship product, leverages AI to automate medical coding thus improving accuracy and efficiency and reducing costs.
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