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UX Researcher

Mirae Asset SecuritiesSouth Korea, Seoul

Full-time Mid-level

Establish and execute comprehensive user research strategies using qualitative and quantitative methods to derive actionable insights. Collaborate with designers, planners, and developers to integrate research findings into product strategy and improve overall UX maturity.

Responsibilities

  • Develop and execute user research strategies across services (qualitative, quantitative, usability testing, surveys, interviews)
  • Define problems and extract key insights from behavioral data, logs, VOC, etc.
  • Participate from early product planning to set hypotheses and lead validation
  • Collaborate with designers, planners and developers to apply research to product strategy and UX direction
  • Structure and share research results through reports, workshops and presentations
  • Define UX metrics, design A/B tests and interpret results
  • Build repeatable research processes to raise UX maturity across the organization

Requirements

  • 4+ years UX or user research experience
  • Deep understanding of qualitative and quantitative research methods
  • Ability to translate user problems into product and business insights
  • Strong communication skills for presenting research findings
  • Experience with usability testing, log analysis and A/B testing
  • Ability to work in agile/sprint environments

Benefits

  • Four major insurances
  • Medical expense coverage
  • Childrenโ€™s education support
  • Family event allowance
  • Condominium use
  • Inโ€‘house gym

Key Skills

User Research Qualitative Research Quantitative Research Usability Testing Survey Design Interviewing Log & Data Analysis VOC Analysis A/B Testing UX Metrics Stakeholder Collaboration Presentation Skills Report Writing Workshop Facilitation Agile/Sprint Critical Thinking Problem Structuring Communication Financial Domain Knowledge Regulatory Awareness

About Mirae Asset Securities

Mirae Asset Securities is a global investment specialist that provides specialized financial services tailored to the needs of our clients. We strive to help our clients manage their assets successfully and secure their retirement by offering competitive services in key business areas such as WM, IB, Trading, Global, and PI. We are currently operating 12 overseas subsidiaries and 3 offices across 11 regions worldwide, including the United States, Europe, South America, and Asia. We have approximately 1,800 employees engaged in various businesses such as Global Brokerage, Sales & Trading, and Investment Banking. Through a thorough localization strategy, the company has established sustainable business models tailored to the characteristics of each region, making a leap as a global investment firm.

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