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Lead mixed-method research to evaluate AI-enabled self-service experiences and enterprise IT operations tooling. Maintain a jobs-to-be-done framework to provide actionable, decision-ready recommendations for product and operational stakeholders.
Responsibilities
- Lead mixed-method research to evaluate AI-enabled self-service experiences and enterprise IT operations tooling. Maintain a jobs-to-be-done framework to provide actionable, decision-ready recommendations for product and operational stakeholders.
Requirements
- Requires 5+ years of senior UX research experience with a strong background in enterprise internal tools and strategic frameworks like JTBD. Must be proficient in both qualitative and quantitative methods and capable of managing complex stakeholder relationships.
Benefits
- Mentorship
- Internal TechTalks
- Annual Learning Budget
- Regular Performance and Compensation Reviews
- 100% Remote Work
- Flexible Hours
- Well-being Programs
Key Skills
About Agileengine
AgileEngine is a digital consultancy offering top-1% tech talent across 15+ countries. We’ve helped 300+ clients in 17+ industries — from VC-backed startups to Fortune 500 brands — build software that solves real-world problems and drives measurable impact. Our clients achieve up to 3x higher ROI and 3x faster time-to-hire, with some partnerships spanning 10+ years. Work with AgileEngine your way. Our flexible engagement models include staff augmentation and end-to-end product delivery, depending on your needs — ensuring faster scaling, seamless collaboration, and AI-enhanced productivity. What we offer: • Custom software development – scalable web, mobile, and backend solutions. • AI & data solutions – GenAI, ML, and analytics for faster, smarter decisions. • Design solutions – UX/UI consultancy and product design that wows users. • Quality solutions – QA automation and testing for flawless delivery. Our impact speaks for itself. AgileEngine has been listed on the Inc. 5000 for nin
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