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UX Researcher

Uline đŸ‡ș🇾 Waukegan, Illinois, United States of America

Full-time

Develop and execute user research strategies for eCommerce channels and internal applications to uncover customer insights. Collaborate with cross-functional teams to turn research into actionable user-centered solutions.

Responsibilities

  • Develop and execute user research strategies for eCommerce channels and internal applications to uncover customer insights. Collaborate with cross-functional teams to turn research into actionable user-centered solutions.

Requirements

  • Requires a Bachelor's degree in UX Design/Research, Psychology, HCI, Anthropology, or a related field. Candidates must have at least 2 years of UX research experience and a proven ability to facilitate collaborative workshops.

Benefits

  • Health Insurance
  • 401(k) With 6% Employer Match
  • Bonus Programs
  • Paid Holidays
  • Paid Time Off
  • Tuition Assistance Program
  • On-site CafĂ©
  • Fitness Center
  • Personal Trainers

Key Skills

User research Usability testing Facilitation of workshops Interview techniques Survey design Data analysis Persona creation Customer journey mapping Quantitative research Qualitative research Cross‑functional collaboration Communication skills Critical thinking Problem solving Report writing Presentation skills Stakeholder management Project planning Bachelor's degree in UX Design/Research, Psychology, HCI, Anthropology or related field Minimum 2 years of UX research experience

About Uline

Uline is North America's leading distributor of shipping, packaging and industrial supplies. Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience. Uline’s dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service.

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