UX Designer , GOEST (Global Operations Enterprise Services - Tech)

Own end-to-end design delivery for internal enterprise tools, creating user flows, wireframes, and prototypes for global infrastructure operations. Collaborate with engineering and product teams to build reusable design patterns and conduct user research to validate design decisions.

Responsibilities

• Own end‑to‑end design delivery for multiple concurrent projects, including user flows, wireframes, prototypes and production‑ready specifications
• Facilitate regular design consultation sessions and provide expert feedback to product teams
• Conduct design quality assurance on shipped features and ensure alignment with design intent
• Build and maintain a domain‑specific pattern library extending the corporate design system
• Run design office hours to offer guidance and early directional feedback
• Conduct user research (shadows, interviews, usability tests) to validate decisions and surface unmet needs
• Contribute to cross‑team experience strategy, information architecture and long‑term vision for a unified product suite
• Collaborate daily with product managers, engineers and data scientists to translate complex business requirements into intuitive experiences

Requirements

• 3+ years of design experience
• Portfolio demonstrating end‑to‑end, user‑centered design solutions across desktop and mobile
• Proficiency with design and prototyping tools such as Figma or Adobe Creative Cloud
• Knowledge of usability principles and techniques
• Experience conducting user research, usability studies, and creating personas or journey maps (preferred)
• Experience with mass‑market consumer web or mobile products (preferred)
• Visual design expertise demonstrated through mockups and style guides (preferred)

Key Skills