Customer.io logo

Principal Product Designer

Customer.io 🇲🇽 Hidalgo del Parral, Mexico

$245,000 - $276,000 Full-time Senior

The Principal Product Designer will shape the company's design vision and drive the strategic evolution of the design system. They will partner with product and engineering leadership to deliver high-quality, coherent experiences for developer and builder audiences.

Responsibilities

  • The Principal Product Designer will shape the company's design vision and drive the strategic evolution of the design system. They will partner with product and engineering leadership to deliver high-quality, coherent experiences for developer and builder audiences.

Requirements

  • Candidates must have 10+ years of product design experience with a proven track record of organizational impact and design leadership. Expertise in B2B SaaS, AI-native interfaces, and developer-focused products is essential for this role.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mental health support
  • Supplemental insurance
  • Paid parental leave
  • Unlimited PTO
  • Remote work stipend
  • Wellness stipend
  • Professional development budget

Key Skills

Product design Design leadership Design system strategy B2B SaaS design AI-native interfaces Developer-focused design User research Prototyping High-fidelity mockups Cross-functional partnership Strategic vision Stakeholder alignment Mentoring Team leadership Agile methodology Design thinking Usability testing Communication Problem solving Portfolio with impact

About Customer.io

Create personalized customer journeys that engage and convert with our versatile customer engagement platform. Scale, flex, and innovate at your own pace. Because when powered by data, your messages lead to meaningful relationships. Deliver meaningful interactions: Make every message relevant by building unique customer interactions across mobile and web using email, in-app messages, SMS, and push notifications. Designed to help you scale: Manage all your messaging in one place with a platform that seamlessly integrates with the tools you use every day. Data without limits: Put an end to data silos by easily moving real-time data from source to destination and crafting campaigns with unlimited profile attributes, events, or actions.

BEFORE YOU APPLY

Make sure your resume makes it through AI screening

Upload your resume

Never miss similar opportunities 🔔

Get notified when new product design jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.