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Partner with stakeholders to develop research strategies and execute qualitative and quantitative initiatives to improve user experiences. Translate research findings into actionable recommendations and maintain customer journey maps to drive decision-making.
Responsibilities
- Partner with stakeholders to develop research strategies and execute qualitative and quantitative initiatives to improve user experiences. Translate research findings into actionable recommendations and maintain customer journey maps to drive decision-making.
Requirements
- Requires a Bachelor's degree in HCI, Psychology, or a related field and over 3 years of UX research experience in large enterprises. Proficiency in research platforms, analytics tools like Adobe Analytics, and prototyping tools like Figma is essential.
Key Skills
About Coforge
Where AI engineering meets industry expertise. Coforge is an AI-native engineering services leader, where AI is the very foundation of how we design, build, and deliver intelligent solutions for our clients. We use AI and hyperspecialized industry expertise to engineer autonomous enterprises. We combine AI agents with our AI-enabled workforce, including specialized FDEs in hybrid pod-based delivery units. With a deep focus on trusted AI, our solutions are secure, governed, and enterprise-grade. We are outcome-led by design. Moving beyond AI experimentation, we deliver measurable business outcomes – lower operating costs, faster cycle times, higher conversion rates, and sustained margin growth. With an execution intensity that’s uniquely our own, Coforge has emerged as the 7th largest Indian IT services firm, with a revenue growth rate nearly 8x the industry average. “We are somewhat atypical in our approach to solving business problems. We are specialists, not just engineers and te
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