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Lead Product & UX Designer

Think Of Us 🇺🇸 Washington, District of Columbia, United States of America

$150,000 - $180,000 Full-time

The Lead Product & UX Designer will own the end-to-end design strategy, interaction patterns, and research practice for the ConnectMe platform and other initiatives. This role involves collaborating with engineering, data, and program teams to create trustworthy, human-centered AI-enabled experiences for vulnerable populations.

Responsibilities

  • The Lead Product & UX Designer will own the end-to-end design strategy, interaction patterns, and research practice for the ConnectMe platform and other initiatives. This role involves collaborating with engineering, data, and program teams to create trustworthy, human-centered AI-enabled experiences for vulnerable populations.

Requirements

  • Candidates must have 8–12 years of experience in product, UX, or service design with a portfolio demonstrating complex software products. Proficiency in interaction design, user research, and designing for AI-augmented interfaces is essential for this role.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mental health support
  • Short-term disability insurance
  • Life insurance
  • AD&D insurance
  • 401(k) plan
  • Work-from-home stipend
  • Flexible PTO
  • Sick leave
  • Paid leaves of absence
  • Professional development support

Key Skills

Interaction design User research Service design AI‑augmented interface design Design strategy Design systems Prototyping Usability testing Human‑centered design Cross‑functional collaboration Stakeholder management Design leadership Complex software product design Data‑driven design decisions Accessibility standards Figma Sketch Wireframing Journey mapping Mentoring junior designers Strategic thinking

About Think Of Us

Think of Us is a research and design lab for the social sector. Led and guided by people who have been directly impacted by the child welfare system, we are a trusted partner across the field nationally. We publish groundbreaking research, work with cities, states, and tribes to co-design and implement solutions to long-standing challenges, and advise federal and state policy makers on effective, bipartisan solutions. In everything we do, we leverage data, technology, research, and design to center the lived experience of those impacted by child welfare in systems transformation. We have deep partnerships with policymakers, front-line workers, leaders, and lived experts across the country – on local, state, and federal levels. We are currently working directly with 22 states and supporting another 37 through multi-state initiatives. We’ve partnered with the White House and leading federal administrators across the Obama, Trump, and Biden administrations.

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