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Lead the development of Customer Experience and Service Design capabilities while delivering innovative user experiences for employees and customers. You will manage end-to-end design projects, from research and synthesis to the creation of delivery-ready roadmaps and AI-enabled systems.
Responsibilities
- Lead the development of Customer Experience and Service Design capabilities while delivering innovative user experiences for employees and customers. You will manage end-to-end design projects, from research and synthesis to the creation of delivery-ready roadmaps and AI-enabled systems.
Requirements
- Requires a minimum of 8+ years of experience in Service Design and UX with a proven track record of leading projects and coaching junior designers. Candidates must possess strong analytical skills, expertise in human-AI interaction, and the ability to engage with senior stakeholders.
Key Skills
About Tangity
We are an international network of strategy, creativity and design studios. We enable change through tangible solutions.
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