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Define and execute end-to-end research for complex B2B digital products to transform findings into actionable design and product strategy recommendations. Facilitate strategic workshops and ensure research documentation complies with ethics and data privacy regulations.
Responsibilities
- Define research objectives, hypotheses, participant criteria, methodologies and protocols across the product lifecycle
- Conduct interviews, contextual inquiries, surveys, workflow analyses and usability tests
- Integrate data from multiple channels including listening platforms and behavioral analytics
- Create journeys, personas, task flows and synthesis dashboards to translate data into clear design recommendations
- Facilitate playback sessions, Design Thinking workshops and strategic stakeholder meetings
- Collaborate closely with product teams and designers to define technical and business success metrics
- Ensure thorough documentation of research evidence and compliance with ethics and data‑privacy regulations
Requirements
- Extensive experience in qualitative and quantitative UX research for complex digital products in B2B or enterprise environments
- Proficiency in interviews, usability testing, workflow analysis, and hypothesis definition
- Ability to influence business decisions and present findings to tactical and executive audiences
- Fluent English for international professional settings
- Experience with healthcare, pharma, diagnostics or regulated software (SaMD) is a plus
- Knowledge of technical documentation for usability engineering
- Skill in defining data and behavior analytics strategy at scale
Benefits
- Indefinite contract with long‑term growth opportunities
- Flexible working hours and intensive summer schedule option
- Private medical insurance with no co‑pays, extendable to family
- Flexible compensation for meals, transport and childcare
- 26 days of leave (23 vacation + holidays + 2 extra days)
- Referral bonus for new clients or employees
- Transparent culture with open communication
- €500 training/education bonus
- High‑growth environment working with multidisciplinary teams for top‑tier clients
Key Skills
About Garaje De Ideas
We are Garaje de ideas, a Design, Technology, Data and Growth agency. We start from a people-centered perspective and work in a multidisciplinary manner throughout the value creation process, blending design, data analysis, growth strategies, and technology to create solutions that drive transformative change for businesses. We accompany our clients by bringing together Design, Data and Technology to solve complex problems and transform businesses. 🚀 CHECK OUR SUCCESS STORIES ➔ https://garajedeideas.com/proyectos/ SERVICES ➔ Design: We do research to understand the needs of users and businesses in order to create digital products and services that make strategic sense, are useful, flexible and accessible. Above all, products that people fall in love with; products that convert, achieve recurrence, and add value. ➔ Technology: Garaje Tech is made up of specialists in all technological disciplines (Architecture, Front, Back, Mobile, DXP, Commerce...) and our differential feature
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