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UX Researcher, Programs & Operations

Getyourguide 🇨🇭 Zurich, Switzerland

Full-time Senior

You will design and maintain the infrastructure for UX research, including knowledge management, recruitment, and governance. Additionally, you will implement AI-powered workflows to scale research processes and facilitate decision-making across product and business teams.

Responsibilities

  • You will design and maintain the infrastructure for UX research, including knowledge management, recruitment, and governance. Additionally, you will implement AI-powered workflows to scale research processes and facilitate decision-making across product and business teams.

Requirements

  • Candidates must have 5+ years of experience in UX Research, Strategy, or Program Management within a tech organization. You should possess a strong track record of building scalable research systems and effectively communicating insights to senior stakeholders.

Benefits

  • Personal growth budget
  • Mentorship programs
  • Work from anywhere for 30 days per year
  • Quarterly team events
  • Yearly company-wide events
  • Transportation budget
  • Fitness budget
  • Discounts on activities
  • Language reimbursement program
  • Health and wellness benefits

Key Skills

UX research Program management Research infrastructure design Knowledge management Recruitment systems Governance systems AI‑powered workflow implementation Qualitative research methods Quantitative research methods Stakeholder communication Data analysis Scalable research system building Cross‑functional collaboration Strategic thinking Operational excellence

About Getyourguide

GetYourGuide is a leading global online marketplace to discover and book experiences worth traveling for. Travelers can use GetYourGuide to find things to do in more than 18,000 cities, including tours from local experts, exclusive access to must-see attractions, as well as immersive bucket-list experiences. More than 50,000 supply partners leverage GetYourGuide’s easy-to-use platform to grow their businesses, offering 200,000 experiences to travelers around the world. If you share our passion for travel and tech, check out our open positions at careers.getyourguide.com or take a look behind the scenes of GetYourGuide on our blog: inside.getyourguide.com. Important notice: Protect yourself from recruitment scams. To ensure your safety during the application process, please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide will never request your payment or sensitive personal information during recruitment. All official job opportunities a

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