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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-ExupĂ©ry

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System Visual Designer

Reed Elsevier Philippines đŸ‡”đŸ‡­ Quezon City, Eastern Manila District, Philippines

Full-time

Create engaging in-product guidance, onboarding experiences, and help content to empower users. Collaborate with UX designers and product managers to transform complex workflows into intuitive user experiences.

Responsibilities

  • Create engaging in-product guidance, onboarding experiences, and help content to empower users. Collaborate with UX designers and product managers to transform complex workflows into intuitive user experiences.

Requirements

  • Requires a bachelor's degree in IT, Computer Science, or a related field with 2-4 years of experience in help system or content design. Proficiency in digital adoption platforms like Pendo and strong UX writing skills are expected.

Benefits

  • Flexible hybrid work setup
  • IT equipment provided
  • HMO coverage starting from Day 1 for employee and four dependents
  • Retirement package with company matching
  • Life and accident insurance starting Day 1
  • 24 annual PTOs
  • Annual merit increase and incentives
  • Continuous improvement workshops, certification programs, and learning sessions

Key Skills

UX writing Digital adoption platforms Pendo Content design Onboarding experience design In‑product guidance creation Collaboration with UX designers Collaboration with product managers User flow simplification Information architecture Technical writing User empathy Communication Problem solving Agile methodology Stakeholder management Prototyping Usability testing Design documentation

About Reed Elsevier Philippines

Reed Elsevier Philippines is a subsidiary of RELX Group. RELX Group is a leading global provider of professional information solutions in the science, medical, legal, risk management, and business sectors. We help scientists make new discoveries, lawyers win cases, doctors save lives, corporations build commercial relationships, insurance companies assess risk, and government and financial institutions detect fraud. The RELX global operations center in the Philippines supports our customers across the world by delivering a variety of business-critical services for RELX business divisions. The operations center is located in a state-of-the-art facility at the UP-Ayalaland TechnoHub in Metro Manila and the Iloilo Business Park in Iloilo City. We provide quality services to all RELX divisions worldwide: Elsevier, LexisNexis Legal & Professional, Reed Exhibitions, LexisNexis Risk, and Reed Business Information. We enable our customers to make better decisions, get better results and be

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