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Sr. UX Researcher - Patient (Remote)
Rula Remote (đşđ¸ United States of America)
Lead research focused on the patient journey from discovery to the first mental healthcare session to improve trust and confidence. Translate patient insights and behavioral data into clear recommendations to shape product prioritization and design.
Responsibilities
- Lead research focused on the patient journey from discovery to the first mental healthcare session to improve trust and confidence. Translate patient insights and behavioral data into clear recommendations to shape product prioritization and design.
Requirements
- Requires 5+ years of UX research experience with proficiency in qualitative, quantitative, and mixed-methods approaches. Candidates must demonstrate a track record of influencing product decisions and improving critical user journeys like onboarding and conversion.
Benefits
- Remote work environment
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- FSA/HSA
- 401(k) plan
- Company-wide shutdown weeks
- Paid parental leave
- Employee Assistance Program (EAP)
- Quarterly department stipend
- Community and employee resource groups
- Home office stipend
- Wellness stipend
Key Skills
About Rula
We believe that when access to quality mental healthcare improves, patients, providers, and payers all benefit. And thatâs why weâre on a mission to make mental healthcare work for everyone. We remove barriers and strengthen connection points between patients, providers, and payers to improve mental health outcomes. With Rula, itâs easy for patients to find a high-quality therapist or psychiatric practitioner who meets their unique needs, accepts insurance, and is taking new patients. For providers, Rula offers the flexibility of private practice, while also filling caseloads and offering the necessary behind-the-scenes support. Rula handles the marketing, credentialing, billing, and admin tasks so providers can focus on what they do best: providing care to those in need. Rula is a remote-first company with teams who specialize in the areas of Clinical, Partnerships, Operations, Marketing, Engineering, Product, and more. Weâre committed to reimagining how mental health is treated
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