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Sr. UX Researcher
Kfc đşđ¸ Plano, Texas, United States of America
Plan and execute end-to-end user research across digital guest channels and internal team-member operational tools. Generate actionable insights to shape design decisions, product requirements, and operational workflows for KFC US.
Responsibilities
- Plan and execute end-to-end user research across digital guest channels and internal team-member operational tools. Generate actionable insights to shape design decisions, product requirements, and operational workflows for KFC US.
Requirements
- Requires 4-6+ years of experience in UX research or human factors with a strong command of qualitative methods. Must be able to synthesize complex data into clear recommendations for cross-functional partners in a fast-paced environment.
Benefits
- Bonus
- Comprehensive Benefits
Key Skills
About Kfc
Weâre KFC. The iconic, brand making world-famous finger lickinâ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. Itâs where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun â serving chicken and delighting customers at more than 34,000 restaurants in 150+ countries and territories around the world. Thereâs room for all people and voices at our table. Pull up a chair. At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world. Weâre redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybri
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