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Sr. UX Researcher

Yum! 🇺🇸 Irvine, California, United States

$121,600 - $142,900 Full-time Senior

The Senior Usability Researcher will plan and execute user research across digital guest channels and internal restaurant operations tools. This role generates actionable insights to drive design decisions, product requirements, and operational efficiency for cross-functional teams.

Responsibilities

  • The Senior Usability Researcher will plan and execute user research across digital guest channels and internal restaurant operations tools. This role generates actionable insights to drive design decisions, product requirements, and operational efficiency for cross-functional teams.

Requirements

  • Candidates must have 4–6+ years of experience in UX research or related applied research roles. Proficiency in qualitative methods, digital product research, and the ability to synthesize data into actionable insights are required.

Benefits

  • Comprehensive benefits
  • Eligible bonus

Key Skills

User Research Qualitative Research Methods Usability Testing Digital Product Research Data Synthesis Insight Generation Stakeholder Presentation Cross‑functional Collaboration Strategic Thinking Problem Solving Interview Techniques Survey Design Persona Development Journey Mapping Reporting

About Yum!

Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE: YUM), was founded in 1958 in Wichita, Kansas, and is a global leader in the pizza category with nearly 20,000 restaurants in more than 110 markets and territories. The brand has earned a reputation as a trailblazer in innovation with the creation of icons like Original® Pan and Original® Stuffed Crust pizzas. In 1994, Pizza Hut pizza was the very first online food order, and today Pizza Hut continues leading the way in the digital and technology space with over half of transactions worldwide coming from digital orders. Leveraging its global presence, Pizza Hut also works to positively impact restaurant employees, the communities they serve and the environment through commitments across three priority areas: More Equity, Less Carbon and Better Packaging.

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