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The Service Design Manager will co-design customer journeys and service blueprints to optimize the end-to-end experience for the MMLC banking segment. They will also monitor operational performance and drive continuous improvement initiatives across product and transformation teams.
Responsibilities
- The Service Design Manager will co-design customer journeys and service blueprints to optimize the end-to-end experience for the MMLC banking segment. They will also monitor operational performance and drive continuous improvement initiatives across product and transformation teams.
Requirements
- Candidates must have at least 5 years of experience in service or customer experience design, specifically within corporate or retail banking. A bachelor's degree in Design, Business, Marketing, or a related field is preferred, along with strong analytical and facilitation skills.
Benefits
- Competitive compensation
- Bonuses
Key Skills
About Qode
Software Development Outsourcing Expert | Application Development Specialist | Trusted Software Vendor | Outsourced App Development Solutions | Innovative Software Development Partner | Custom application development services | Leading Software Outsourcing Provider | Experienced App Development Team | Reliable Software Development Partner | Strategic Technology Outsourcing Solutions. Innovate & Dominate with our #1 Software Development Agency. 👉 Codearray is one of the leading companies in Software development, where we have worked with some of the best innovative ideas and brands in the world across industries. ✅ Custom Software Development: We specialize in creating custom software solutions tailored to your business requirements, ensuring efficiency and productivity. ✅ Web and Mobile App Development: Our expertise extends to building responsive and feature-rich web and mobile applications that engage users and provide a higher ROI. ✅ Quality Assurance: Our rigorous testing proc
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