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Product Designer & User Researcher H/F - Lille

Smile Group đŸ‡«đŸ‡· Lille, Upper France, France

Full-time Senior

The Product Designer will lead the end-to-end design process, including user research, visual design, and prototyping to ensure product success. They will also facilitate collaborative workshops and work closely with development teams to align product features with business KPIs.

Responsibilities

  • The Product Designer will lead the end-to-end design process, including user research, visual design, and prototyping to ensure product success. They will also facilitate collaborative workshops and work closely with development teams to align product features with business KPIs.

Requirements

  • The ideal candidate must have at least 5 years of experience in UX/UI design, preferably within an agency environment. Proficiency in both qualitative research methods and quantitative data analysis tools is required to drive design decisions.

Benefits

  • Company health insurance
  • Public transport subsidy (50%)
  • Minimum 9 days of remote work per year
  • Vacation bonus
  • Meal vouchers (€10, 50% covered)

Key Skills

UX research UI design User interviews Focus groups Surveys Ethnographic studies Persona creation Experience mapping User journey mapping Strategic analysis High‑fidelity visual design Interactive prototyping Usability testing (guerrilla, moderated, unmoderated) UX analytics (Hotjar, Mixpanel) Data‑informed design Product thinking Backlog prioritisation Facilitation of collaborative workshops Agile mindset Cross‑functional collaboration Communication Problem solving

About Smile Group

We are Technology experts & Business partners. AI powered. Enabling digital autonomy. Smile is a European digital services group operating in 7 countries and bringing together 1,500 people. Our value proposition is built around three accelerators across all our areas of expertise: - Digital Autonomy : we provide solutions built on open source or European sovereign software, designed to keep full control over data, infrastructure and technology choices. - Agentic AI : native and integrated from day one, in every project, every team, every method, it accelerates transformation, optimises operations and unlocks new sources of business value. It is the backbone of everything we deliver. - The Factory : our factories bring together multidisciplinary teams, experienced in agile methods, capable of delivering exactly what they have promised. We operate across five domains: AI & Data, Customer Experience, Business Applications, Cloud Transformation & Management and Product & Industrial Sy

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