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senior UX designer
Politie Nederland 🇳🇱 Odijk, Utrecht, Netherlands
Responsible for designing the integral and uniform user experience for the Basic Identity Verification facility (BVID). This includes conducting user research, creating user journeys, designing interfaces, and validating prototypes through usability testing.
Responsibilities
- Create service artefacts such as personas, user journeys, service blueprints and wireframes
- Design low‑ and high‑fidelity prototypes while applying WCAG standards
- Contribute to the development and maintenance of the Design System
- Conduct qualitative and quantitative user research and validate prototypes with users and stakeholders
- Work closely with business analysts, architects and product owners in SAFE Agile DevOps teams
- Participate in onsite research and usability testing sessions
Requirements
- Bachelor degree (HBO) in Industrial/Product Design, Communication & Multimedia Design, Digital Design or related field
- At least 7 years of UX design experience focused on service and product design
- Experience in Agile Scrum environments
- Strong skills with Figma and design systems
- Preferred experience in the public sector or government
- Proven record in Enterprise Design
Benefits
- Hybrid work arrangement (minimum 2 days on site in Odijk)
- 32‑36 hour work week with possibility of four‑day schedule
- Individual Choice Budget (17.86 % of salary) for extra benefits
- Generous pension scheme through ABP
- Paid parental leave
Key Skills
About Politie Nederland
The Dutch National Police (Politie) are the national law‑enforcement agency of the Netherlands, responsible for public safety and digital service delivery.
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