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UX Researcher/ Service Designer (Product Discovery) - A26308

Activate Interactive 🇸🇬 Singapore, Singapore

Contract Mid-level

Lead discovery and research for early-stage products, spanning citizen interfaces and internal systems. Responsibilities include mapping service journeys, facilitating workshops, and translating research findings into actionable design hypotheses.

Responsibilities

  • Lead discovery and research for early-stage products, spanning citizen interfaces and internal systems. Responsibilities include mapping service journeys, facilitating workshops, and translating research findings into actionable design hypotheses.

Requirements

  • Requires over 5 years of experience in UX research or service design with a proven track record in 0→1 product discovery. Candidates must provide a portfolio demonstrating service design work and possess strong qualitative research and communication skills.

Benefits

  • Fun working environment
  • Employee Wellness Program
  • Opportunity to work on Singapore Government Agencies projects
  • Structured development framework and growth opportunities

Key Skills

UX Research Service Design Product Discovery Journey Mapping Workshop Facilitation Qualitative Research User Interviewing Persona Development Design Hypothesis Generation Figma Adobe XD Stakeholder Communication Collaboration Problem Solving Strategic Thinking

About Activate Interactive

Founded in 1997, Activate Interactive Pte Ltd is a leading technology consultancy in Singapore that fuses strategy consulting, creativity, and engineering to drive digital innovations. ​ ​We offer quality, cost-effective and impactful end-to-end application development, including mobile and web applications, cloud technology, UI/UX design and more.​ ​We integrate digital technology into all areas of a business, helping clients remove technology roadblocks and increase their efficiency to better serve and deliver value to their communities, regardless of their business size and type.​ At Activate, we also believe in providing a conducive environment and developing our employees to realise their full potential. Today, we have a team of more than 150 employees. ​We aspire to help people live better and healthier with technology by providing holistic solutions to improve population health. ​

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