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UX Researcher/ Service Designer (Product Discovery) - A26308

Activate Interactive Pte Ltd 🇸🇬 Singapore, Singapore

Contract Senior

Lead discovery and research for early-stage products, spanning from concept to first release. Facilitate workshops and translate research findings into actionable design hypotheses and service improvements.

Responsibilities

  • Lead discovery and research for early-stage products, spanning from concept to first release. Facilitate workshops and translate research findings into actionable design hypotheses and service improvements.

Requirements

  • Requires 5+ years of experience in UX research or service design with a strong portfolio of 0-1 discovery work. Candidates must demonstrate proficiency in qualitative research methods and the ability to manage complex stakeholder environments.

Benefits

  • Fun working environment
  • Employee Wellness Program
  • Structured development framework
  • Growth opportunities

Key Skills

User experience research Service design Qualitative research methods User interviews Contextual inquiry Journey mapping Persona creation Workshops facilitation Stakeholder management Design hypothesis generation Prototyping Usability testing Figma Miro Data synthesis Strategic thinking Cross‑functional collaboration Agile product discovery Presentation skills Documentation

About Activate Interactive Pte Ltd

Founded in 1997, Activate Interactive Pte Ltd is a leading technology consultancy in Singapore that fuses strategy consulting, creativity, and engineering to drive digital innovations. ​ ​We offer quality, cost-effective and impactful end-to-end application development, including mobile and web applications, cloud technology, UI/UX design and more.​ ​We integrate digital technology into all areas of a business, helping clients remove technology roadblocks and increase their efficiency to better serve and deliver value to their communities, regardless of their business size and type.​ At Activate, we also believe in providing a conducive environment and developing our employees to realise their full potential. Today, we have a team of more than 150 employees. ​We aspire to help people live better and healthier with technology by providing holistic solutions to improve population health. ​

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