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Senior UX Designer, Amazon Fulfillment Technologies
Amazon đşđ¸ Austin, Texas, United States
Lead the end-to-end product design lifecycle to improve safety and productivity for Amazon's global fulfillment workforce. Manage a strategic roadmap and collaborate with cross-functional teams to integrate physical environments with virtual AI-mediated interfaces.
Responsibilities
- Own a wellâdefined charter within a business portfolio
- Frame problems by understanding business objectives, technical constraints, and operational context
- Advocate for the user while balancing feasibility and business impact
- Drive the full product design lifecycle: research, problemâframing, interaction design, visual design, prototyping, and postâlaunch measurement
- Deliver solutions through appropriate artifacts such as journey maps, user flows, wireframes, highâfidelity mockups, or productionâready specifications
- Partner closely with product managers and engineers on problemâframing and solution definition
- Run research, build prototypes, and measure postâlaunch impact for highâpriority initiatives
- Develop fluency in emerging technologies (humanâagent interaction, AR/CV, AIâassisted prototyping)
- Leverage AI tools to accelerate design workflows and contribute frontâend code where applicable
- Communicate work and impact to leadership frequently
- Maintain a 6â12 month roadmap balancing big bets and strategic priorities
- Scope and manage initiatives, provide progress updates, and handle escalations
- Contribute to design system and infrastructure standardization
- Mentor peers, share skills, and participate in design community forums
Requirements
- 6+ years of design experience
- Online portfolio
- Experience designing complex workflows
- Experience with humanâagent interaction patterns, AIâmediated workflows, or multimodal interfaces (voice, AR/CV, conversational UI)
Benefits
- Medical, dental, and vision coverage
- Maternity and parental leave options
- Paid time off (PTO)
- 401(k) plan with matching
- Comprehensive health insurance, EAP, mental health support
- Flexible Spending Accounts
- Adoption and surrogacy reimbursement
Key Skills
About Amazon
Amazon Fulfillment Technologies (AFT) creates software, hardware, and dataâscience solutions that orchestrate robots, machines, and people across Amazonâs global fulfillment network.
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