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Program Design Manager

Pantherx Rare Pharmacy 🇺🇸 Pittsburgh, Pennsylvania, United States

Full-time Manager

The Program Design Manager creates and refines business rules and patient journey workflows for new product launches. This role involves collaborating with internal teams and external manufacturers to ensure operational efficiency and compliance.

Responsibilities

  • The Program Design Manager creates and refines business rules and patient journey workflows for new product launches. This role involves collaborating with internal teams and external manufacturers to ensure operational efficiency and compliance.

Requirements

  • Candidates must have a bachelor's degree and at least three years of experience in system implementations or related healthcare roles. Proven experience in managing client-facing projects and strong interpersonal skills are required.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health savings account
  • Flexible spending account
  • 401K with employer matching
  • Employer-paid life insurance
  • Short term disability coverage
  • Long term disability coverage
  • Employee Assistance Program
  • Paid time off
  • Paid holidays

Key Skills

Business Rule Design Patient Journey Mapping Workflow Optimization Process Engineering Healthcare Compliance Project Management Stakeholder Management Cross‑Functional Collaboration Client‑Facing Project Leadership Communication Problem Solving Data Analysis Regulatory Knowledge Change Management Documentation Agile Methodology Risk Assessment Process Documentation System Implementation Continuous Improvement

About Pantherx Rare Pharmacy

PANTHERx Rare makes rare disease care more hyper-personalized and less overwhelming by focusing relentlessly on each patient and each therapy. PANTHERx experts develop deep personal relationships with patients, prescribers, and pharmaceutical partners, serving as trusted advocates to ensure seamless collaboration and exceptional care. Since its founding in a garage in Pittsburgh, PA in 2011, PANTHERx has grown into the largest independent rare pharmacy in the U.S., leveraging established-company resources while maintaining small-company responsiveness, innovation, and attention to detail. PANTHERx is licensed in all 50 states and was the first national pharmacy to achieve dual accreditations in rare disease from the Accreditation Commission for Health Care (ACHC) and Utilization Review Accreditation Commission (URAC). PANTHERx is also a nine-time winner of the prestigious MMIT Patient Choice Award for patient satisfaction, including the 2026 honor. #DefiningRarePharmacy #TheRareDisea

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