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Senior Product Designer, Transit Operations

Via 🇺🇸 New York, New York, United States

$175,000 - $200,000 Full-time

Lead the design of the Transit Operations platform, focusing on booking and dispatching modules for public sector transit agencies. The role involves creating intuitive user journeys for special needs populations and contributing to the company's scalable design system.

Responsibilities

  • Lead the design of the Transit Operations platform, focusing on booking and dispatching modules for public sector transit agencies. The role involves creating intuitive user journeys for special needs populations and contributing to the company's scalable design system.

Requirements

  • Requires over 7 years of digital product design experience and a degree in Design, HCI, or a related field. Candidates must be proficient in Figma and possess a strong portfolio demonstrating the ability to lead complex projects from concept to launch.

Benefits

  • Medical plans
  • 401K matching

Key Skills

Product design User research Figma Design systems UI/UX design Accessibility standards Transit operations design Booking flow design Dispatching module design Special‑needs user journeys Cross‑functional collaboration Prototyping Wireframing Usability testing Journey mapping Interaction design Stakeholder communication

About Via

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners in 30+ countries, Via is recognized as the leading transportation technology and service provider for governments. Via’s platform has pioneered microtransit — a new mode of mass transit — and today offers a comprehensive, end-to-end public transit solution that helps our customers design, operate, and optimize their transit systems using software, services, and billions of proprietary real-world trip data points. The result: lower costs, equitable access, and better passenger experiences.

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