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Senior Product Designer

Community Phone Company 🇺🇸 United States

$185,000 - $235,000 Full-time Senior

Set the end-to-end design strategy across physical unboxing, mobile apps, web dashboards, and AI voice interfaces. Drive adoption metrics and build the foundational design language and research habits for a growing organization.

Responsibilities

  • Set design strategy across the full customer journey – physical unboxing, mobile app, web dashboard, AI voice check‑ins – ensuring a coherent experience
  • Own outcomes beyond activation, measuring adoption impact of AI check‑ins, call forwarding, spam blocking, and safety features
  • Create high‑fidelity, working prototypes quickly using modern AI development tools
  • Build a shared component language across app, dashboard, AI, and sound interfaces
  • Establish research and testing habits for low‑tech‑literacy senior users
  • Document design guidelines so non‑designers can make informed decisions
  • Partner strategically with leadership on roadmap and prioritization decisions

Requirements

  • 8+ years of product design experience with senior ownership at a $20M+ ARR company
  • Proven design leadership and strategic influence across product and company strategy
  • Demonstrated success improving onboarding and activation for complex multi‑surface products
  • World‑class UI, UX, and user research skills
  • Excellent visual taste and high humility, intelligence, and hunger
  • Ability to build trust with engineering and act as the sole design decision‑maker

Benefits

  • Base salary: $185,000 - $235,000
  • Equity
  • Health, dental, and vision coverage (U.S.-based employees)
  • 401(k)
  • Life insurance
  • Team offsites

Key Skills

Product design Design strategy UI/UX design User research Prototyping AI development tools Interaction design Design systems Component libraries Cross‑functional collaboration Stakeholder communication Design leadership Onboarding optimization Activation funnel design Hardware and software integration Accessibility design Empathy for senior users Data‑driven decision making Growth‑focused design Agile methodology Problem solving

About Community Phone Company

Community Phone is a fast‑growing YC‑backed startup that provides an AI‑enabled phone and app to keep older adults safe, serving over 30,000 families with an eight‑figure ARR.

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