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Senior Product Designer - Digital CX

Sky 🇬🇧 London, England, United Kingdom

Full-time Senior

Deliver high-quality, intuitive digital experiences across web and native platforms while driving improvements to customer journeys. Partner with cross-functional teams to align design vision with business strategy and technical requirements.

Responsibilities

  • Deliver high-quality, intuitive digital experiences across web and native platforms while driving improvements to customer journeys. Partner with cross-functional teams to align design vision with business strategy and technical requirements.

Requirements

  • Proven experience delivering large-scale accessible digital products and advanced proficiency in Figma and data analytics tools. Candidates must demonstrate a track record of influencing strategy and producing world-class app-first experiences.

Benefits

  • Sky Q
  • Sky Glass exclusive rate
  • Pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Sky VIP rewards and experiences

Key Skills

Figma Data analytics tools (e.g., Looker, Tableau) Accessible design Large‑scale digital product delivery User research Interaction design Prototyping Design systems Cross‑functional partnership Strategic thinking Customer journey mapping App‑first experience design Usability testing Wireframing Responsive design Design critique Stakeholder alignment Agile methodology Problem solving Storytelling with data

About Sky

Sky connects and entertains millions of people across Europe. At the heart of everything we do, is a belief that people deserve better. For decades, we’ve shaken up every category we entered to give people what they love, to make life a little easier and to provide great value. That’s how we bring millions of customers the joy of a better experience in TV, broadband and mobile. In TV, we offer the best sports coverage, unmissable TV and the smartest ways to stream and aggregate the TV you love. In broadband, we power homes and businesses, with a fast, reliable connection. In mobile, we bring people closer, with plans at unbeatable value. And now, you can even keep your home connected and protected, through our smart insurance. We design our products to fit seamlessly into your life, with service whenever and however you need it. That’s how we do better for customers. And we believe in better for society too. We power the cultural economy in the UK and beyond, making award-winning

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