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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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Veracity Ventures Inc. logo

Senior Service & UX Designer Consultant

Veracity Ventures Inc. 🇨🇦 Edmonton, Alberta, Canada

Full-time Senior

The consultant will lead human-centered service design and user research projects to drive digital transformation. They will also oversee the development of enterprise digital products, focusing on complex workflows and modernizing service delivery.

Responsibilities

  • The consultant will lead human-centered service design and user research projects to drive digital transformation. They will also oversee the development of enterprise digital products, focusing on complex workflows and modernizing service delivery.

Requirements

  • Candidates must have over 10 years of progressive experience in UX, UI, and service design within complex enterprise environments. Additionally, at least 5 years of experience supporting digital transformation initiatives in the public sector or similar organizations is required.

Benefits

  • 401(k)
  • Dental insurance
  • Paid time off

Key Skills

Human‑centered service design User research Digital transformation Enterprise digital product development Complex workflow analysis Service delivery modernization UX design UI design Service design methodology Stakeholder engagement Cross‑functional collaboration Agile practices Design thinking Presentation and communication Strategic planning

About Veracity Ventures Inc.

Veracity Ventures Inc.: Comprehensive Workforce Solutions At Veracity Ventures Inc., we provide both IT and non-IT staffing and talent acquisition solutions to help organizations meet their workforce demands. Whether supporting high-volume hiring or specialized skill requirements across technology, engineering, operations, and professional services, our tailored solutions are designed to drive growth and improve operational efficiency. Key Staffing & Recruitment Services: Talent Acquisition & Executive Search: We provide direct hire, contract staffing, and project-based hiring to secure top talent for both short-term and long-term requirements. Volume & High-Volume Hiring: We specialize in managing large-scale recruitment needs, ensuring quality candidates are hired quickly and efficiently. Recruitment Process Outsourcing (RPO): We manage the entire recruitment process, from sourcing to onboarding, allowing your business to focus on core operations. Diversity & Skill-Based Hiring: Our

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