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UX Designer - Assisted Service

Ebay 🇮🇳 Bengaluru, Karnataka, India

Full-time

Design intuitive and scalable internal tools and AI-powered experiences to help customer support agents resolve issues more efficiently. Collaborate with cross-functional teams to translate complex support workflows into streamlined, human-centered design solutions.

Responsibilities

  • Design intuitive and scalable internal tools and AI-powered experiences to help customer support agents resolve issues more efficiently. Collaborate with cross-functional teams to translate complex support workflows into streamlined, human-centered design solutions.

Requirements

  • Candidates must have experience designing UX for complex systems or enterprise software and the ability to independently execute end-to-end user research. Proficiency in simplifying complex problems and the ability to work in U.S. time zones from India are required.

Key Skills

UX Design User Research Enterprise Software UX Internal Tool Design AI‑powered Experience Design Workflow Analysis Human‑centered Design Prototyping Cross‑functional Collaboration Time‑zone Coordination Problem Simplification Stakeholder Communication Usability Testing Design Documentation Agile Methodology

About Ebay

At eBay, we create pathways to connect millions of sellers and buyers in more than 190 markets around the world. Our technology empowers our customers, providing everyone the opportunity to grow and thrive — no matter who they are or where they are in the world. And the ripple effect of our work creates waves of change for our customers, our company, our communities and our planet.

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