UX Researcher Sr

Design and execute quantitative and qualitative research strategies to support product innovation at Skydropx. This includes defining KPIs, conducting A/B tests, and transforming complex data into actionable insights for stakeholders.

Responsibilities

• Define quantitative research objectives in partnership with design and product teams
• Create and administer structured surveys and studies to collect quantitative data
• Analyze quantitative data using Excel, R, SQL, and Python to uncover patterns and trends
• Design, execute, and evaluate A/B tests to measure design impact
• Establish and monitor KPIs to assess product and service effectiveness from a user perspective
• Integrate quantitative and qualitative findings to form a holistic view of user experience
• Produce clear reports, presentations, and dashboards for technical and non‑technical stakeholders
• Apply statistical techniques such as clustering and segmentation to identify user groups
• Assess large‑scale usability metrics (task time, error rates, satisfaction, etc.)
• Validate design hypotheses through data‑driven studies
• Continuously monitor product performance using tracking tools and data analysis

Requirements

• Bachelor’s degree in Design, UX/UI, Psychology, Sociology, Anthropology, Marketing, Statistics or related field
• 2+ years of UX/User Research experience with web, mobile, or desktop products
• Experience in both qualitative and quantitative research methods (interviews, usability tests, surveys, user studies)
• Intermediate/advanced proficiency with SQL, BigQuery, and Excel
• Familiarity with user testing tools such as Maze
• Knowledge of SCRUM, UX frameworks, and accessibility standards
• Strong analytical and insight‑generation abilities

Benefits

• Regional mission to simplify logistics for LATAM businesses
• 100% remote work arrangement
• Professional growth and development opportunities
• Flexible schedule (Monday‑Friday, 9:00‑19:00 CST)

Key Skills