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The UX Researcher will design and execute quantitative and qualitative research strategies to support product innovation. They are responsible for defining KPIs, analyzing user data, and collaborating with product teams to improve the overall user experience.
Responsibilities
- Define quantitative research objectives in partnership with Design and Product teams
- Create and administer structured surveys and research instruments
- Analyze large data sets using Excel, R, SQL, and Python to identify user patterns
- Design, run, and evaluate A/B tests to measure impact of UI changes
- Establish and monitor KPIs that measure product performance from a user perspective
- Integrate quantitative findings with qualitative insights from other researchers
- Produce clear reports, presentations, and dashboards for technical and non‑technical stakeholders
- Segment users using statistical techniques such as clustering
- Assess usability at scale through metrics like task time, error rates, and satisfaction
- Validate design hypotheses through data‑driven experiments
- Continuously monitor product performance with tracking tools and analytics
Requirements
- 2+ years of UX/User Research experience with web and mobile/desktop products
- Degree in Design, UX/UI, Psychology, Sociology, Anthropology, Marketing, Statistics or related field
- Experience with quantitative and qualitative research methods (surveys, usability testing, interviews)
- Intermediate/advanced knowledge of SQL, BigQuery, Excel, R, Python for data analysis
- Familiarity with user testing tools such as Maze
- Understanding of Scrum, UX frameworks, and accessibility standards
- Strong communication, self‑management, and organizational skills
Benefits
- 100% remote work
- Monday‑Friday schedule 9:00‑19:00 CST (Mexico)
- Competitive and negotiable salary
- Professional growth and development opportunities
Key Skills
About Skydropx - Frenet
Skydropx is a fast‑growing logistics platform that helps Latin American businesses manage shipping with a data‑driven, innovative approach.
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