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Sr. UX Researcher

Foot Locker 🇺🇸 New York, New York, United States

$115,000 - $125,000 Full-time Senior

The Senior UX Researcher will develop and execute research plans to generate customer insights that shape product strategy and design decisions. They will partner cross-functionally to embed these insights into the product development lifecycle and mentor others on customer-centered thinking.

Responsibilities

  • The Senior UX Researcher will develop and execute research plans to generate customer insights that shape product strategy and design decisions. They will partner cross-functionally to embed these insights into the product development lifecycle and mentor others on customer-centered thinking.

Requirements

  • Candidates need 4+ years of UX research experience in digital product organizations, preferably within retail or eCommerce. Proficiency in qualitative and quantitative methods and experience with tools like Dscout, Dovetail, Miro, and Figma are required.

Benefits

  • Employee Discount
  • Paid Time Off
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • 401(k)
  • Roth 401(k)
  • Life Insurance
  • Flexible Spending Account
  • Opportunities for Advancement
  • Tuition Reimbursement

Key Skills

UX research Qualitative research methods Quantitative research methods Dscout Dovetail Miro Figma Stakeholder partnership Insight generation Customer‑centered thinking Mentoring Retail/eCommerce knowledge Data analysis User testing Survey design Report writing Presentation skills Cross‑functional collaboration

About Foot Locker

Foot Locker, Inc. is a leading footwear and apparel retailer that unlocks the “inner sneakerhead” in all of us. With approximately 2,500 retail stores in 26 countries across North America, Europe, Asia, Australia, and New Zealand, and a franchised store presence in the Middle East and Asia, Foot Locker, Inc. has a strong history of sneaker authority that sparks discovery and ignites the power of sneaker culture through its portfolio of brands, including Foot Locker, Kids Foot Locker, Champs Sports, WSS, and atmos. Our corporate headquarters is in New York City. We have domestic U.S. offices in St. Petersburg, FL; Camp Hill, PA; Junction City, KS; Los Angeles, CA; and Wausau, WI. Our European head office is in Utrecht, The Netherlands and is staffed with professionals from over 30 different countries who live, eat and breathe sneakers. Our Asia Pacific head office is based in Brisbane, Australia. Together, we are a team of customer-obsessed-sneaker-experts responsible for creating me

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