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Senior Interaction Designer (Conversation)

Government Digital Service 🇬🇧 London, England, United Kingdom

Full-time Senior

Design and prototype conversational and multimodal AI experiences for GOV.UK to make government services simpler and more human. Establish conversation design as a discipline within GDS by developing principles, reusable patterns, and a community of practice.

Responsibilities

  • Design and prototype conversational and multimodal AI experiences for GOV.UK to make government services simpler and more human. Establish conversation design as a discipline within GDS by developing principles, reusable patterns, and a community of practice.

Requirements

  • Requires experience designing usable and accessible conversational or voice interfaces using AI and applied linguistics. Candidates must be able to make design decisions based on user research and document rationale for non-specialists.

Key Skills

Conversation design Multimodal AI experience design Prototyping Voice interface design User research Accessibility Design systems Design thinking Agile methodology Stakeholder communication Documentation Pattern library creation Community building Collaboration with engineers Linguistics Problem solving

About Government Digital Service

The Government Digital Service (GDS) is the digital centre of government — we are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: 1. joining up public sector services 2. harnessing the power of AI for the public good 3. strengthening and extending our digital and data public infrastructure 4. elevating leadership and investing in talent 5. funding for outcomes and procuring for growth and innovation 6. committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, L

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