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Sr. UX Researcher

Foot Locker 🇺🇸 New York, New York, United States

Onsite $115,000 - $125,000 Full-time Senior

The Senior UX Researcher will develop and execute research plans to generate customer insights that shape product strategy and design decisions. They will partner cross-functionally to embed these insights into the product development lifecycle and present findings to various stakeholders.

Responsibilities

  • The Senior UX Researcher will develop and execute research plans to generate customer insights that shape product strategy and design decisions. They will partner cross-functionally to embed these insights into the product development lifecycle and present findings to various stakeholders.

Requirements

  • Candidates must have 4+ years of UX research experience within digital product organizations, with a preference for retail or eCommerce backgrounds. Proficiency in qualitative research methods and modern collaboration tools like Figma and Miro is required.

Benefits

  • Employee Discount
  • Paid Time Off
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • 401(k)
  • Roth 401(k)
  • Life Insurance
  • Flexible Spending Account
  • Opportunities for Advancement
  • Tuition Reimbursement
  • Employee Resource Groups

Key Skills

User research Qualitative research methods User interviews Surveys Usability testing Persona development Journey mapping Empathy mapping Data analysis Stakeholder communication Presentation skills Research planning Competitive analysis Figma Miro Cross‑functional collaboration Retail domain knowledge eCommerce experience Report writing Insight synthesis

About Foot Locker

Foot Locker, Inc. is a leading footwear and apparel retailer that unlocks the “inner sneakerhead” in all of us. With approximately 2,500 retail stores in 26 countries across North America, Europe, Asia, Australia, and New Zealand, and a franchised store presence in the Middle East and Asia, Foot Locker, Inc. has a strong history of sneaker authority that sparks discovery and ignites the power of sneaker culture through its portfolio of brands, including Foot Locker, Kids Foot Locker, Champs Sports, WSS, and atmos. Our corporate headquarters is in New York City. We have domestic U.S. offices in St. Petersburg, FL; Camp Hill, PA; Junction City, KS; Los Angeles, CA; and Wausau, WI. Our European head office is in Utrecht, The Netherlands and is staffed with professionals from over 30 different countries who live, eat and breathe sneakers. Our Asia Pacific head office is based in Brisbane, Australia. Together, we are a team of customer-obsessed-sneaker-experts responsible for creating me

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