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Senior / Staff Product Designer - Patient
Headway 🇺🇸 San Francisco, California, United States of America
Own the end-to-end patient product experience, focusing on AI-powered matching and care navigation. Partner with PMs and engineers to prototype and ship improvements using AI-native tools like Claude Code and Cursor.
Responsibilities
- Own the end-to-end patient product experience, focusing on AI-powered matching and care navigation. Partner with PMs and engineers to prototype and ship improvements using AI-native tools like Claude Code and Cursor.
Requirements
- Requires 5+ years of experience for Senior and 8+ years for Staff roles, with a strong portfolio in consumer-facing products. Must be fluent in AI prototyping tools and possess deep expertise in systems thinking and experimentation.
Benefits
- Equity compensation
- Medical coverage
- Dental coverage
- Vision coverage
- HSA
- FSA
- 401K
- Work-from-home stipend
- Therapy reimbursement
- Parental leave
- Carrot Fertility membership
- Paid holidays
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
Key Skills
About Headway
Headway is building a new mental healthcare system that everyone can access making it easy for therapists to accept insurance and grow their practice. 1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive for prospective patients. This is where we got our start – Headway has built the first software-enabled network of therapists who accept health insurance, making it easy for therapists to grow their practices, and possible for patients to find quality care they can afford. Headway was founded in 2019 and are now powering 600,000+ appointments per month. To scale its vision, Headway has raised over $325 million in funding from a16z (Andreessen Horowitz), Thrive, Accel, and GV (formerly Google Ventures), Spark Capital, Forerunner Ventures and Health Care Service Corporation. Join us, a
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