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Staff UX Researcher - AI Agents

Okta 🇨🇦 Toronto, Ontario, Canada

$156,000 - $240,000 Full-time

You will construct and own an AI-forward research roadmap for key product pillars at the intersection of Identity, Security, and Artificial Intelligence. You will lead both qualitative and quantitative research methodologies to define user experiences for non-deterministic AI agents and automated workflows.

Responsibilities

  • You will construct and own an AI-forward research roadmap for key product pillars at the intersection of Identity, Security, and Artificial Intelligence. You will lead both qualitative and quantitative research methodologies to define user experiences for non-deterministic AI agents and automated workflows.

Requirements

  • The role requires 7+ years of hands-on UX research experience in complex B2B or enterprise software environments with mastery in mixed-methods research. A Master’s or Ph.D. in HCI, Cognitive Psychology, Computer Science, or a related field is required.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Flexible spending account
  • Paid leave
  • Parental leave
  • Equity
  • Bonus
  • RRSP with a match
  • Healthcare spending
  • Telemedicine

Key Skills

UX research qualitative research quantitative research mixed-methods research AI agents automated workflows user experience identity security artificial intelligence HCI Cognitive Psychology Computer Science

About Okta

Okta, Inc. is The World’s Identity Company™. We secure identity, so everyone is free to safely use any technology. Our customer and workforce solutions empower businesses and developers to use the power of Identity to drive security, efficiencies, and success — all while protecting their users, employees, and partners. Learn why the world’s leading brands trust Okta. for authentication, authorization, and more at okta.com.

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