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Own the end-to-end design process for complex AI-native products, from problem definition and wireframing to implementation and post-launch iteration. Collaborate closely with product managers, engineers, and researchers to deliver intuitive, data-driven solutions that meet enterprise customer needs.
Responsibilities
- Own the end-to-end design process for complex AI-native products, from problem definition and wireframing to implementation and post-launch iteration. Collaborate closely with product managers, engineers, and researchers to deliver intuitive, data-driven solutions that meet enterprise customer needs.
Requirements
- Requires 3–5 years of product design or UX/UI experience, preferably in B2B or SaaS environments, with a strong portfolio demonstrating end-to-end product thinking. Proficiency in Figma and experience with design systems and modern product design practices are essential, along with Saudi nationality.
Key Skills
About Lucidya
Lucidya is the agentic CX platform redefining customer experience across enterprises and public sector organizations. Its AI-native architecture ingests and analyzes customer data and market signals in real time across voice, chat, email, social media, and 40+ other digital data sources. By automatically detecting intent and classifying these inputs, it orchestrates and routes workflows to AI agents that autonomously execute end-to-end resolutions, handling cases from initial contact through retention without human intervention. Trained on over a decade of proprietary data, Lucidya's Arabic NLP engine processes 17 Arabic dialects with 92% sentiment and context accuracy, enabling its AI agents to resolve the majority of customer requests autonomously and maintain an 85% containment rate. Lucidya serves 75M+ customers across 13 countries through its customers worldwide and was named the top performer in Frost & Sullivan's 2025 Frost Radar™ (MENA), the highest-scoring company across both
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