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Staff Product Designer, Customer & Partner Experience (CPEX)
Servicenow 🇺🇸 San Diego, California, United States of America
The role focuses on designing large-scale content architectures and AI-mediated retrieval systems to improve how customers find and use content. The designer will collaborate with engineering and product management to create cohesive web experiences across diverse sources and systems.
Responsibilities
- The role focuses on designing large-scale content architectures and AI-mediated retrieval systems to improve how customers find and use content. The designer will collaborate with engineering and product management to create cohesive web experiences across diverse sources and systems.
Requirements
- Candidates need 8+ years of experience in digital product design with a strong portfolio in B2B SaaS and B2C environments. A degree in Design, HCI, or a related field is required, along with mastery of Figma and experience in complex UX systems.
Benefits
- Equity
- Variable/incentive compensation
- Health plans
- Flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
Key Skills
About Servicenow
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
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