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The role involves managing the strategic research roadmap for the Prime subscription service to improve acquisition, retention, and member experience. It also includes leading research operations, managing participant recruitment via CRM, and scaling AI-driven research workflows.
Responsibilities
- The role involves managing the strategic research roadmap for the Prime subscription service to improve acquisition, retention, and member experience. It also includes leading research operations, managing participant recruitment via CRM, and scaling AI-driven research workflows.
Requirements
- Candidates need over 5 years of UX research experience in digital products or subscriptions and a proven track record of influencing product roadmaps. Proficiency in mixed-methods research, stakeholder management, and the application of AI tools in research is essential.
Benefits
- Prime Plus membership
- Competitive salary
- Flexible benefits
- Performance-based bonuses
- Birthday day off
- Discounts and partnerships
- Relocation support
- Premium equipment
- Free Coursera access
- Soft skills workshops
- Tech training
- Leadership development
- Onboarding program
- Personalised career paths
- Internal mobility opportunities
- Hybrid home-office model
- After-work events
- Free fruit, coffee, and tea
Key Skills
About Edreams Odigeo
eDreams ODIGEO is the worldâs leading travel subscription platform. It pioneered Prime, the first and largest travel subscription programme, which has topped over 8 million members since launching in 2017. Prime members are subscribed to global travel, gaining access to a comprehensive multi-product offering for all their travel needs including hotels, rail, flights, dynamic packages, and car rental, among others compounded by industry-leading flexibility features and exclusive, member-only benefits. This entire Prime experience is powered by a proprietary, industry-leading AI platform that delivers a hyper-personalised service to its members. Listed on the Spanish Stock Market, the Company operates in 44 markets through its renowned brands eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo to deliver a smarter, hyper-personalised, and comprehensive travel experience globally.
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