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Head of Design, Unified Service Platform

Gusto πŸ‡ΊπŸ‡Έ New York, New York, United States of America

$204,000 - $280,000 Full-time Senior

Lead and grow a team of product and conversation designers to build an AI-native Unified Service Platform. Act as a player-coach by setting the design vision and personally executing high-leverage design work and strategy.

Responsibilities

  • Lead and grow a team of product and conversation designers to build an AI-native Unified Service Platform. Act as a player-coach by setting the design vision and personally executing high-leverage design work and strategy.

Requirements

  • Requires 12+ years of design experience with 5+ years of management experience in a B2B SaaS environment. Must demonstrate deep expertise in service design and a high level of fluency with AI-native design tools.

Benefits

  • Competitive base pay
  • Health insurance
  • 401(k)
  • Equity (RSUs)

Key Skills

Design Leadership Service Design AI-native Design B2B SaaS Experience Management Experience Team Leadership Player-coach High-leverage Design

About Gusto

Gusto has been growing the small business economy for 15+ years. Not with just great technology, but with heart. We serve 500K+ businesses with payroll, HR, benefits, compliance, and more. Small businesses are the backbone of the economy, and we're the team in their corner. Licensing details: https://gusto.com/about/licenses

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