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Sr. UX Researcher, AFT - Experience Design
Amazon 🇺🇸 Austin, Texas, United States of America
The Senior UX Researcher will lead research programs to improve fulfillment center operations by partnering with product, design, and engineering teams. They will build repeatable research infrastructure and mentor team members to drive actionable insights across the global fulfillment network.
Responsibilities
- Own and run evaluative mechanisms that serve the whole organization
- Build repeatable research infrastructure (repositories, frameworks, synthesis tools) that compounds over time
- Mentor researchers, designers, and team members in methodologies and best practices
- Drive multi-study research programs addressing interconnected questions across Amazon's global fulfillment network
Requirements
- Experience with lab-based user testing, remote testing, iterative prototype testing, survey design
- Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
- Experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
- Knowledge of quantitative data analysis and statistics
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching, paid time off, and parental leave
Key Skills
About Amazon
Amazon is a global e-commerce company that strives to be the world's most customer-centric organization. The company is committed to providing a positive and inclusive work environment for its employees.
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