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Lead user research and service design to create intuitive self-service platform experiences for developers and business stakeholders. Map end-to-end user journeys and develop role-based dashboards and data visualization patterns to improve platform adoption and operational efficiency.
Responsibilities
- Lead user research and service design to create intuitive self-service platform experiences for developers and business stakeholders. Map end-to-end user journeys and develop role-based dashboards and data visualization patterns to improve platform adoption and operational efficiency.
Requirements
- Requires over 5 years of experience in UX, product, or service design, specifically for enterprise systems or developer tools. Proficiency in modern design tools like Figma and Miro, along with strong AI literacy and stakeholder facilitation skills, is essential.
Key Skills
About Rapsys Technologies Pte Ltd
Headquartered in Singapore and offices in Malaysia and India, we partner with the multinational companies to provide comprehensive cutting edge technology and business process outsourcing solutions. We aims to be a premier international technology and BPO services and solutions company by providing the best value to clients, employees and associates in an honest, open and ethical environment. We provide services to many of the world’s leading companies. We are committed to creating positive long term outcomes for our clients. Our core value is our customer orientation and this value permeates across our entire organization. We strongly believe that strong focus towards customers and their needs is critical to our long-term growth and success. Our success has always been measured on our ability to satisfy our customers and exceed their expectations on an on-going basis.
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