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UX Researcher and Service Designer

Tap Growth Ai πŸ‡ΈπŸ‡¬ Singapore

Full-time

Lead user research and service design to create intuitive self-service platform experiences for developers and business stakeholders. Map complex operational workflows and design role-based dashboards to improve platform adoption and operational efficiency.

Responsibilities

  • Lead user research and service design to create intuitive self-service platform experiences for developers and business stakeholders. Map complex operational workflows and design role-based dashboards to improve platform adoption and operational efficiency.

Requirements

  • Requires over 5 years of experience in UX, product, or service design, specifically for enterprise systems or developer tools. Proficiency in modern design tools like Figma and Miro, along with strong data visualization and AI literacy, is essential.

Key Skills

UX Research Service Design Figma Miro Data Visualization AI Literacy Enterprise Systems Developer Tools User-centered Design User Journeys Role-based Dashboards Collaboration Communication

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