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Learning Experience Design Manager

Ttec 🇵🇭 Quezon City, Eastern Manila District, Philippines

Full-time

Leads a team of media designers and creative specialists to develop high-quality digital learning experiences, including interactive media and AI-enabled solutions. Partners with instructional designers and stakeholders to drive media strategies that align with business objectives and quality standards.

Responsibilities

  • Leads a team of media designers and creative specialists to develop high-quality digital learning experiences, including interactive media and AI-enabled solutions. Partners with instructional designers and stakeholders to drive media strategies that align with business objectives and quality standards.

Requirements

  • Requires a bachelor's degree and 5-8 years of experience in media design or digital learning, including 2-3 years of people leadership. Proficiency in Adobe Creative Cloud, Articulate Storyline, and UI/UX design platforms is expected.

Benefits

  • Professional development
  • Paid time off
  • Wellness benefits
  • Healthcare benefits
  • Performance bonus
  • Tuition reimbursement

Key Skills

Learning Experience Design Media Design Digital Learning Instructional Design Adobe Creative Cloud Articulate Storyline UI/UX Design Team Leadership

About Ttec

We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.

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